FAQs

Below are common questions and concerns we hear from our patients.
Because everyone’s situation is unique, please feel free to call for a free phone consultation so that we can help you find the right solution.

How do I schedule an appointment?

Call to set up an appointment (510-540-7816). Deena offers a free 10-minute phone consultation to go over any questions you may have.

Please visit Your First Visit for more information on your initial session with Move Easy Physical Therapy

Can my visit be covered by my health insurance?

Move Easy Physical Therapy is not a member of any health insurance networks. Please contact your health insurance company to determine your out-of-network coverage for physical therapy.

Treatment under Workers Compensation, Medicare, or Medi-Cal is not covered at Move Easy Physical Therapy.

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can be used to cover treatment at Move Easy Physical Therapy. We can provide a detailed receipt with medical codes for your records and for submission to your HSA or FSA upon request.

 

If I am in an accident, will my car insurance cover physical therapy?

Physical therapy is an important part of your care after a car accident or personal injury. Early treatment can often help decrease trauma and optimize your healing process.

Please check with your car insurance representative to see what medical coverage is available.

In most cases, you will need to see your primary care provider first for a prescription for physical therapy, if appropriate.

 

Do I need a doctor’s referral?

In California, clients may go directly to a physical therapist without a doctor’s referral or prescription. Most insurance companies, however, require a doctor’s referral or prescription.

 

Is there private pay?

Yes; you can pay directly with cash, check, or credit card.

 

Tell me about your office.

We have a waiting area that we make comfortable for anyone who accompanies you to your appointments. Please do not bring young children unless you make prior arrangements.

Our office is wheelchair accessible.

There is two hour street parking.